Careers at EOS TSP
Our Team
We are seeking like-minded individuals who are innovative, agile and have the ability to adapt within the rapid evolution of today’s technologies.
Immerse yourself within our culture of service excellence amongst a team that is dedicated to fostering the growth and development of employees who elevate one another through shared success.
Current Vacancies at EOS TSP
Helpdesk Support Engineer (1st/2nd Line)
We’re looking for a proactive and customer-focused Helpdesk Support Engineer to join our remote support team. In this role, you’ll provide 1st and 2nd line technical assistance to a wide range of business clients, helping resolve issues across Microsoft 365, Windows, macOS, and networking environments.
What You’ll Do:
- Deliver remote IT support via our HaloPSA helpdesk system
- Troubleshoot and resolve desktop, application, and network issues
- Administer Microsoft 365 services including Exchange, Teams, Intune, and SharePoint
- Manage user accounts via Active Directory and Azure AD
- Collaborate with senior engineers for escalations
- Document fixes and contribute to service improvements
What We’re Looking For:
- 2+ years’ experience in a helpdesk or MSP environment
- Strong Microsoft 365 and Windows/macOS support skills
- Solid understanding of networking fundamentals
- Excellent communication and multitasking abilities
Why Join Us?
- Competitive salary based on experience
- Fully funded training and certifications
- Exposure to diverse technologies and client setups
- Clear career progression opportunities
- Supportive and collaborative team culture
Location: Office or hybrid (no client site travel required)
Hours: Full-time, Monday to Friday
Interested in joining our team?
Fill out the below for and our team will reach out to you
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